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    Mobile Phone: +86-13632624972
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    Office Add.: Luohu, Shenzhen, Guangdong

     

     

    Home > Important Note for RMA
    Important Note for RMA
    Publisher: Date: View: 15 人次

    1) Buyer should pack the returned defective sample and cartridge properly as LEADER requested.

     

    2) Any return of sample and goods must be according to our instruction and under our approval according to Chinese custom regulations, including shipping time, transportation method, packing and shipping mark, shipping document required, delivery address and freight charge. LEADER don't accept and pay for any possible fee of return and keep the right for claim for extra expense, if buyer return the goods without our approval or the buyer fail to return the defective goods properly as we instructed.

     

    3) Additional custom fee or other cost happens during RMA are free of our responsibility.

     

    4) Normally, we can only replace with same new cartridge against the defective model and quantity we exactly received. But other compensation method is also negotiable after agreed by both two parties based on the principle of honesty,fairness and mutual-benefit.

     

    5) LEADER don't guarantee any lost or risk occurred during transportation, but LEADER will assist our customer on claiming to the carrier or courier, basing on the delivery term of order. LEADER strongly suggest buyer making insurance before shipping.

     

    6) LEADER would like to urge buyer to check if the goods bear LEADER Identification Mark promptly, at the time buyer receive the goods. LEADER hold the right to claim for our loss, in case the defective products we receive don't bear our identification mark on the cartridge.

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